(4.5 / 5)1358+ Ratings

PRC Direct UK Reviews

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Overall Rating

4.5

8 Reviews

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About PRC Direct UK

PRC Direct UK is a leading online retailer of high-quality electronics, appliances, and home entertainment systems. They offer an extensive selection of TVs, audio systems, cameras, laptops, home appliances, and much more from well-known brands such as Sony, Samsung, LG, and Bose. The company also provides fast and reliable delivery throughout the UK, making it a popular choice for customers looking for the latest technology and appliances. With a commitment to providing a seamless shopping experience and knowledgeable support, PRC Direct UK is a trusted destination for those in search of cutting-edge electronics and home appliances.

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PRC Direct UK Customer Reviews (8)

0/5

Renzo Mazzanti

Verified Buyer

Feb 10, 2023

Frank Seifert

Verified Buyer

Feb 10, 2023

Roza Szakáll

Verified Buyer

Feb 10, 2023

Thorsten Amsel

Verified Buyer

Feb 8, 2023

Sarah Gomes

Verified Buyer

Feb 8, 2023

Anastasio DeRose

Verified Buyer

Feb 7, 2023

Eileen Hanson

Verified Buyer

Feb 5, 2023

Thomas Hoch

Verified Buyer

Feb 3, 2023

PRC Direct UK Customer’s Q&A

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PRC Direct UK FAQs

What payment methods are accepted by PRC Direct UK?

Secure payments can be made through Sagepay using any major credit/debit card, Paypal, Amazon payments, and electronic bank transfer. Telephone orders are not accepted.

Does PRC Direct UK offer extended warranties?

Yes, PRC Direct UK offers extended consumer warranties from Retracare and Domestic & General for up to 5 years cover, with premiums listed on their product pages. Accidental damage is also included.

What is the policy for canceling an order from PRC Direct UK?

You have the right to cancel your order within 14 days after receiving the products by notifying PRC Direct UK in writing via email (service@prcdirect.co.uk). Returned goods must comply with this policy, or they will be rejected and returned at your cost.

Can an unwanted product purchased in-store be returned to PRC Direct UK?

Yes, an unwanted product purchased in-store can be returned within 14 days of purchase as long as it is still in its original, unopened packaging. However, there may be a re-stocking fee of up to 20% applied to opened items.

What should be done in case of damage or loss of a product during transit?

If a product appears lost or is damaged in transit, contact PRC Direct UK immediately via email (service@prcdirect.co.uk). You must inform them of any damages, loss, or non-receipt within 3 days of the delivery day arranged, as PRC Direct UK needs to inform the couriers used.